How does it work?
Wireless broadband requires a line of sight from the base station to the antenna/subscriber module that will be installed at your property (house, caravan, shed etc.). You can supply your GPS coordinates to us and we can do an initial check to see if you have potential line of sight. Once we know it is likely, we can verify this through a site survey, which means looking at the outside of your place to see if an antenna – usually placed on your roof – will “see” our base site without any obstructions. Once we can verify that a satisfactory signal is possible, you will need to get (from the website or call us) a copy of our Terms and Conditions and Customer Application. When we receive the completed Customer Application, we will call you and schedule an installation.
Install Process
The installation generally takes about an hour to an hour and a half to complete. This involves siting an antenna on your roof, and cabling it into the room where your computer is located. It then terminates in a standard Ethernet cable for your router or computer- and a power adapter which needs a nearby power source (power point or board- solar is not a problem). Finally, the installer logs on with your computer, checking to see that it connects to the internet.